Customer Events

It’s all here: product training, webinars, workshops, and office hours.

Product Basic Training

This series will provide you with a foundational knowledge of the MachineMetrics Platform including the use cases solved and general functionalities.

This is a two-part training held by a  Solution Delivery Manager. The trainings cover the following: 

Session 1

  • Understand the basic configuration of your MachineMetrics environment
  • Group machines for better segmentation
  • Learn how to use the dashboards and the value of data visibility
  • Run reports to understand your organization

Session 2

  • Driving action using workflows
  • Use Case Overview

Have Questions? Contact Success@machinemetrics.com
*This is a series that runs every other week. 

Apr. 30 & May 2, 2024 @ 2 PM EST

Apr. 30 & May 2, 2024 @ 2 PM EST

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Product Basic Training

May 7 & May 9, 2024 @ 2 PM EST

May 7 & May 9, 2024 @ 2 PM EST

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Product Basic Training

May 21 & May 23, 2024 @ 2 PM EST

May 21 & May 23, 2024 @ 2 PM EST

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Product Basic Training

Jun. 4 & Jun. 6, 2024 @ 2 PM EST

Jun. 4 & Jun. 6, 2024 @ 2 PM EST

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Product Basic Training

Workshops

Welcome to Workshops with the Implementation Team! We are pairing expert product knowledge and experience in machine shop environments to lead collaborative and use-case focused sessions. Engage and learn how to leverage MachineMetrics as a tool to uncover insights about the business. Stay tuned as topics rotate!

Have Questions or Suggestions? Contact Success@machinemetrics.com
*This is a series that runs every 2 weeks on Wednesdays 3 - 4 PM EST. 

Data Sources

Apr. 18, 2024 3:00PM EST

Data Sources

Apr. 18, 2024 3:00PM EST

Which sources can MachineMetrics pull data from?

CNCs, PLCs, Legacy Equipment? Learn which adapters and tools we use to connect to your machines and how to accurately mirror your operation on our platform.

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Workshops:
Data Sources, Apr. 18, 2024 3:00PM EST

Part Counting

May 16, 2024 3:00PM EST

Part Counting

May 16, 2024 3:00PM EST

Part Counting and Data Verification

Learn how MachineMetrics counts parts from different types of machines. Accurate and reliable part counting is foundational to metrics like OEE, performance and parts goal.

 

Agenda:
- Understand how MM collects part counts from different types of machines
- Drill down to alternative methods for part counting
- Part count multipliers... how do they work?
- I/O part counting scripts

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Workshops:
Part Counting, May 16, 2024 3:00PM EST

Office Hours

Step into our (virtual) office and engage in user-led discussions with Jeff LeBlanc, the Director of Technical Services. These sessions extend support beyond tickets and dive into specific topics to resolve issues, develop best practices, and gain a deeper understanding of the technical aspects of MachineMetrics.

Office Hour topics include:  

  • Extended technical support
  • Connectivity 
  • Automated Production Monitoring
  • Workflows 
  • Notifications 
  • User-generated topics 

Have Questions? Contact Success@machinemetrics.com
*This is a series that runs every Wednesday 3 - 4 PM EST.

Apr. 17, 2024 @ 3 PM EST

Apr. 17, 2024 @ 3 PM EST

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Office Hours

May 1, 2024 @ 3 PM EST

May 1, 2024 @ 3 PM EST

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Office Hours

May 8, 2024 @ 3 PM EST

May 8, 2024 @ 3 PM EST

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Office Hours