Customer Events

It’s all here: product training, webinars, workshops, and office hours.

Product Basic Training

This series will provide you with a foundational knowledge of the MachineMetrics Platform including the use cases solved and general functionalities.

This is a two-part training held by a  Solution Delivery Manager. The trainings cover the following: 

Session 1

  • Understand the basic configuration of your MachineMetrics environment
  • Group machines for better segmentation
  • Learn how to use the dashboards and the value of data visibility
  • Run reports to understand your organization

Session 2

  • Driving action using workflows
  • Use Case Overview

Have Questions? Contact Success@machinemetrics.com
*This is a series that runs every other week. 

Nov. 21, 2023 @ 2 PM EST

Nov. 21, 2023 @ 2 PM EST

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Product Basic Training

Dec. 5 & Dec. 7, 2023 @ 2 PM EST

Dec. 5 & Dec. 7, 2023 @ 2 PM EST

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Product Basic Training

Dec. 19 & Dec. 21, 2023 @ 2 PM EST

Dec. 19 & Dec. 21, 2023 @ 2 PM EST

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Product Basic Training

Workshops

Welcome to Workshops with the Implementation Team! We are pairing expert product knowledge and experience in machine shop environments to lead collaborative and use-case focused sessions. Engage and learn how to leverage MachineMetrics as a tool to uncover insights about the business. Stay tuned as topics rotate!

Have Questions or Suggestions? Contact Success@machinemetrics.com
*This is a series that runs every 2 weeks on Wednesdays 3 - 4 PM EST. 

Auto Setup Detection

Dec. 14, 2023 3:00PM EST

Auto Setup Detection

Dec. 14, 2023 3:00PM EST

Auto Setup Detection

Come learn about our new auto setup detection algorithm. We'll dive deep into what the system and machine requirements are, the optimal use cases, and how to enable this feature on your machines.

 

Agenda:

- How it works
- Machine requirements
- System requirements (APM)
- How to enable Auto Setup Detection

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Workshops:
Auto Setup Detection, Dec. 14, 2023 3:00PM EST

Office Hours

Step into our (virtual) office and engage in user-led discussions with Jeff Leblanc, the Director of Technical Services. These sessions extend support beyond tickets and dive into specific topics to resolve issues, develop best practices, and gain a deeper understanding of the technical aspects of MachineMetrics.

Office Hour topics include:  

  • Extended technical support
  • Connectivity 
  • Automated Production Monitoring
  • Workflows 
  • Notifications 
  • User-generated topics 

Have Questions? Contact Success@machinemetrics.com
*This is a series that runs every Wednesday 3 - 4 PM EST.

Nov. 22, 2023 @ 3 PM EST

Nov. 22, 2023 @ 3 PM EST

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Office Hours

Nov. 29, 2023 @ 3 PM EST

Nov. 29, 2023 @ 3 PM EST

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Office Hours

Dec. 6, 2023 @ 3 PM EST

Dec. 6, 2023 @ 3 PM EST

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Office Hours

Dec. 13, 2023 @ 3 PM EST

Dec. 13, 2023 @ 3 PM EST

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Office Hours

Dec. 20, 2023 @ 3 PM EST

Dec. 20, 2023 @ 3 PM EST

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Office Hours

Dec. 27, 2023 @ 3 PM EST

Dec. 27, 2023 @ 3 PM EST

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Office Hours