Case Study

Closing the Execution Gap with Intelligent MES

 

Presenters

Dugan Henderson-Begg
Dugan Henderson-Begg
Plant General Manager, Harvey Performance
Graham Immerman Square
Graham Immerman
Chief Revenue Officer, MachineMetrics
George Burleson
George Burleson
Director of Manufacturing Analytics & Process Engineering, Harvey Performance

Harvey Performance Company manufactures tens of thousands of precision cutting tools, where delivering the right tool on time depends on flawless execution of the production plan. At the company’s Meridian, Idaho facility, manual data entry, outdated cycle times, and a homegrown MES made it difficult to understand what was happening on the floor in real time—creating a persistent execution gap between what ERP planned and what operations could deliver.

MachineMetrics Intelligent MES closed that gap by connecting Harvey’s CNC machines, operators, and Epicor Kinetic ERP into a single real-time system. Operators received an intuitive interface at each machine for starting jobs, logging downtime, and confirming counts, while machine data and labor activity flowed automatically back into Epicor. This eliminated stale reporting, improved data accuracy, and gave supervisors immediate visibility into performance.

With accurate cycle times and live machine status, Harvey could finally align planning and execution. Schedulers saw issues the moment they appeared, operators gained clarity on priorities, and engineers used real data to update routings and improve processes. The Meridian facility ultimately improved schedule attainment by more than 25%.

Now, Harvey is scaling MachineMetrics across its broader operations, using Intelligent MES and emerging Max AI capabilities to drive continuous improvement and build a more resilient, real-time production ecosystem.

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