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    What does 2018 hold for manufacturing? Syncron think-tank has their predictions for the industry's next year. “Customers’ rising after-sales service expectations and increased competition for new product sales are driving manufacturers to move beyond the status quo and embark on journeys to transform their after-sales service functions to maximise product uptime." According to Syncron, after-service sales will become increasingly important and customers want guaranteed uptime. The manufacturing workforce is changing structure and major changes are stemming from large companies like Amazon. Click the link to read further. 

    Recommended ReadSyncron think-tank reveals 2018 manufacturing industry predictionsSource: http://www.manufacturingglobal.com

    Syncron, a leading provider of cloud-based after-sales service solutions, has published a paper entitled ‘2018 After-sales Service Predictions: Strategies for Empowering Manufacturers to Deliver Game-Changing Value’. The predictions have been compiled with the help of industry thought leaders, who have identified major industry trends for 2018 and beyond, and considered how to implement new business strategies and technologies to improve their service. “Customers’ rising after-sales service expectations and increased competition for new product sales are driving manufacturers to move beyond the status quo and embark on journeys to transform their after-sales service functions to maximise product uptime,” said Gary Brooks, CMO at Syncron. Read More

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